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Refund and Returns Policy

Last updated: 18 August 2026

Thank you for purchasing from EasyFitIntro.

EasyFitIntro provides digital health and fitness educational products, including the 14-Day Belly Fat Reset. Because our products are delivered digitally and can be accessed immediately after purchase, they cannot be returned in the same way as physical goods.

Digital product purchases

Once a digital product has been successfully delivered or downloaded, we generally do not offer refunds simply because a customer changes their mind.

However, nothing in this policy limits any rights you may have under applicable South African consumer law.

A refund or replacement may be considered where:

  • you were charged incorrectly or more than once for the same purchase;
  • You paid successfully but did not receive access to the product;
  • the downloadable file is materially defective, corrupted or inaccessible, and we are unable to provide a working replacement;
  • the product supplied is materially different from the product that was advertised; or
  • A refund is otherwise required under applicable law.

Problems accessing your purchase

If you experience difficulty downloading or opening your digital product, please contact EasyFitIntro before requesting a refund. We will first try to resolve the issue or provide a replacement download.

Health and fitness results

EasyFitIntro products are educational resources. Individual results vary depending on factors such as consistency, nutrition, activity levels, health conditions and personal circumstances.

Purchasing the 14-Day Belly Fat Reset does not guarantee a specific amount of weight loss, belly-fat loss, or physical transformation.

How to request assistance or a refund

Contact us with:

  • your full name;
  • the email address used when purchasing;
  • your order number; and
  • a short explanation of the problem.

Contact:
EasyFitIntro
Website: https://easyfitintro.com

Eligible refund requests will be reviewed according to this policy and applicable South African consumer law.

Statutory rights

Nothing in this Refund and Returns Policy is intended to exclude or restrict rights granted to consumers under the Consumer Protection Act 68 of 2008, the Electronic Communications and Transactions Act 25 of 2002, or other applicable South African law

Need help?

Contact us at {modisaotsile@easyfitintro.com} for questions related to refunds and returns.